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While the centerpiece of Ecast's offering is placed-based, interactive media solutions, it also offers customers a full range of services designed to ensure optimal operation, functionality, performance and ROI from day one. From solution consulting to assess venue usability and generate design requirements to the creation of award-winning content to network monitoring and support, Ecast has covered the bases-beyond the basics. Its product team, technical field team, and hardware and software engineers have honed their skills in the development and deployment of media solutions across a broad landscape of venues. As such, they rely on state-of-the-art technology, employing best practices-such as cloud computing-to provide the highest level of service.

Solution Consulting

• Hardware & peripheral assessment (mounting, sound, power, etc)
• Network analysis & design proposal
• Venue usability & operational assessment
• Technical analysis and system recommendations

Creative Services

• Interface design
• Creative story-boarding, flowcharting and wire-framing
• Content creation and management
• Professional Graphics & Rich Media Development

Professional Services

• General project management over the delivery process
• Project Plan/timeframe management
• Product implementation & Solution installation
• Pre & Post implementation Engagement Management

Onsite Support Services

• National Installations
• Network analysis & design proposal
• Single site locations up to large multi-location roll outs

Network Support

• 24 / 7 Real-time monitoring
• Technical Support
• Customer Services
• Remote Maintenance